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Run Flow - the flow didn't display Messages in this topic - RSS

Ilham889
Ilham889
Posts: 2


3/6/2022
Ilham889
Ilham889
Posts: 2
Hello,

I have a problem with a a run flow. it does not display and does not stop turning(picture below) , even in the test environnement, its work. I don't know the problem?
Thanks in advance

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osman.zama@decisions.com
osman.zama@decisions.com
Administrator
Posts: 18


3/8/2022
osman.zama@decisions.com
osman.zama@decisions.com
Administrator
Posts: 18
Hi,

In regards to your query, we will need more information to troubleshoot the issue you are experiencing. Generally, run flowonpage entries are recorded when a flow is executed on a page using a flow run part or a similar type of component. Can you please share the details of what the page contains, are there any flow run part or run flow page components to support@decisions.com.
Once this information is received we can get on a call and work on this issue.

Regards
Osman Zama
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Ilham889
Ilham889
Posts: 2


3/21/2022
Ilham889
Ilham889
Posts: 2
Hi,
Thanks for your reply. The problem was caused by the call to the Mongo DB. In Test environnement its work, but in production i must to diplay a form at first to make the call to the database after that. Thanks again
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